RETURN & SHIPPING

These terms and conditions apply to the purchase and sale of products (“Products”) through www.bagasao.com (the “Website”). By placing an order for such Products, you agree to be bound by, and accept, these terms and conditions. These terms and conditions are subject to change by 141 Narra Design Studio Inc. and Bagasao (registered office at 8b17 Francesca Towers Scout Borromeo corner Edsa South Triangle Quezon City Philippines). (Referred to as “us” or “we”) without prior written notice at any time, in our sole discretion. The terms and conditions will be posted on this Website, and you should review these terms and conditions prior to purchasing any Product. These terms and conditions are an integral part of the Website terms and conditions that apply generally to the use of our Website. 

Order Acceptance and Cancellation

Your receipt of an electronic or other forms of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept, decline, or limit your order for any reason, whether or not your credit card has been charged. If applicable, your order will be refunded in the original form of payment. If your credit card has been charged and your order is cancelled, we will immediately issue a refund to your credit card account in the amount of the charge and notify you that your order was cancelled. Orders placed using other forms will be available immediately to use once the order is cancelled.

Payment Terms

Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, shall be as follows:All orders are subject to verification for security reasons. You will be contacted and will have 48 hours to complete the verification process. If you do not respond after such time, you will be notified and the order will be cancelled and refunded of the original payment method.Charges for shipping and handling will be made in accordance with our then-current shipping policies, as described below. Payments made on debit/credit cards via PayPal  will be calculated using currency conversion on the day of the transaction. You agree that BAGASAO is not responsible for any credit shortages due to currency conversion rates.If you pre-order Products, you will be required to pay Sixty percent (60%) of the amount due as a deposit at the time you place your order, exclusive of shipping fees and taxes. We will charge the remaining forty percent (40%) of the amount due, plus shipping fees, and any taxes or duties owed at such time as the Product is ready for shipment. Please note that any available Site Credit will be automatically applied towards the balance of any pending orders.Please be aware that because of the “pre-sale” nature of such transactions, you should expect a minimum waiting period of approximately one to two (1 to 2) months from the date you place your order and the date that the Product is ready for shipment.

Changes in Products and Pricing

We are constantly updating and revising our offerings of Products, and we may discontinue Products at any time without notice. All pricing for the Products is subject to change. For all of our prices and Products, we reserve the right to make adjustments due to changing market conditions, Product discontinuation, manufacturer price changes, errors in advertisements, and other extenuating circumstances. If the price of an order changes after you’ve paid for it in full or after you’ve paid the down payment, your order will be canceled and your money refunded.We attempt to be as accurate as possible with Product descriptions and prices. However, we do not warrant that Product descriptions or prices are accurate. In the event that a Product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or Product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for Products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit or debit card has been charged. If your credit or debit card has already been charged for the purchase and your order is canceled, we shall immediately issue a refund to your credit or debit card account in the amount of the charge and advise you of the canceled order. If you are not completely satisfied with your purchase, you may return it in accordance with our Return Policy, as set forth below.

Shipping Fees, Taxes, and International Duties

If you are shipping within the Philippines, sales tax will be charged on orders shipping within the country. For preorder Products, this tax will be charged at such time as the Product is ready for shipment and for all other Products, this tax will be charged at the time you place your order for the Product.No other tax or import duty will be applied to orders shipped within the Philippines. Orders shipped from our Philippine headquarters will be sent via Grab Delivery (WIthin metro Manila) LBC (Nationwide) and via DHL to international destinations. For pre-order Products, all relevant shipping fees, import taxes, and duties will be charged at such time as the Product is ready for shipment and for all other Products, such shipping fees, import taxes, and duties will be charged at the time you place your order for the Product. The costs of shipping and any import taxes and duties paid are non-refundable.Failure to pay: If the Customer fails to make any payment pursuant to the terms and conditions of the payment method elected or payment is cancelled for any reason whatsoever, then without prejudice to any other right or remedy available to Seller, Seller shall be entitled to cancel or suspend delivery of the Products until payment is made in full.

Shipping Policy

We offer a variety of shipping options to meet your shipping needs. Please check the shipping options at checkout for specific delivery options and fees. No C.O.D. orders can be accepted.Please note that the posted shipping time frame, if provided, may vary from item to item. The posted shipping time frame is contingent upon credit card approval and may be delayed should we experience difficulties in obtaining authorization.These shipping terms, including the terms set forth in our Shipping Guidelines, are accepted by you by placing an order with us.All orders are dispatched authorized persons and may be left at a residence deemed safe by the delivery company. BAGASAO is NOT responsible for any loss or liability or damage that may result from leaving your package at the shipping address without your presence.  BAGASAO is also not responsible for any international shipping delays caused by the customs clearance process and also by “force majeure”.

Return Policy

BAGASAO offers complimentary return shipping on eligible orders. We are pleased to accept timely returns of new and unused products within 10 days from the date you received your order except for Pre-order items. Returns can be refunded as Site Credit or to the original method of payment, where applicable.Your products must be returned in the original packaging, including any boxes, hangers, garment bags, and other signature packaging materials and designer hanging tags. Other designer packaging such as dust bags and tags should all be included where provided. If your order did not include the proper packaging please email us or contact as support@bagasao.com.Any returned products which are damaged, do not include the packaging materials, soiled, or altered may not be accepted and will be returned to you. Refunds or credits will not be processed until the items are returned and inspected by BAGASAO.

Faulty Products

Products that are received damaged or become damaged by a manufacturing fault within three  (6) months of purchase are considered faulty. Items that become damaged as a result of normal wear and tear are not considered to be faulty. BAGASAO will determine, in its sole judgment and discretion, whether the damage is as a result of normal wear and tear or some other reason.